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NEURYN ROBOTICS

Robots that process e‑commerce returns.

Full cycle
30s
per item
  • 30 sPer item
  • Rigid or softAt the same station
  • No robot to buyOne monthly fee
  • Every returnWith its photo and destination
  • Anything unclearGoes to a person
  • On-premiseYour data stays in-house

Destroying returns is no longer an option.

  1. 19·07·2026

    Since that day, large companies in the EU have been banned from destroying unsold clothing, footwear and accessories, and that includes customer returns. For medium-sized companies, the ban arrives in 2030.

    Regulation (EU) 2024/1781 · European Commission

  2. 25–40 %

    of fashion sold online comes back to the warehouse.

    McKinsey, The State of Fashion 2024

  3. +60–70 %

    more to process a return than to ship the order out.

    nShift, 2024

Any return, however it arrives.

Footwear, clothing or electronics.Knows what it is

Rigid, soft or crumpled.Chooses how to grip it

New, used or damaged.Decides where it goes

The open box with beige leather sneakers The open box with black suede sneakers The open box with red patent pumps The open box with brown Chelsea boots The open box with headphones and a TV remote The open box with a smartwatch and a speaker The open box with a gaming headset The open box with a game controller and a mouse The open box with a rust long-sleeve T-shirt The open box with charcoal grey jeans The open box with a dusty pink sweatshirt The open box with boxers and socks The open box with a cognac leather bag The open box with a belt and a wallet The open box with a cap and sunglasses The open box with a beanie and a scarf

Batch 01 / 16 · Footwear

Beige leather sneakers

Every return, with its own report.

The robot writes a report for every item and saves it to your log. Click any row to see what was done with it.

Return report

DEV-004818

Generating
Product
Category
Condition
Destination

Returns log

7 reports · morning shift · Example · sample data

ItemNo.CategoryConditionDestinationTime

What your warehouse gains.

Peak season · returns per hourExample

IncomingTeam capacityAbsorbed by the cellBacklog 0

More capacity at peak times.

In peak season, returns spike and the team can't keep up. The cell absorbs the overflow, at night too, with no last-minute temp hiring.

One cell · three shifts

✓ Same criteria on all three

Consistent sorting.

The same cell works all three shifts, 24/7, with the same criteria: your own protocol.

From box to shelf
30sinspection per item

Back on sale sooner.

Whatever comes back in good condition leaves the station inspected and ready to sell again.

The system gets better with every return.

No upfront investment. Just a monthly fee.

Robot as a Service (RaaS): we provide the robot and you pay a monthly fee for each robot working in your warehouse.

Get pricing

Robot as a Service · NEURYN

  • Robot, gripper and brainIncluded
  • Installation at your stationIncluded
  • Maintenance and supportIncluded
  • Brain upgradesIncluded
FeeMonthly, per robot

Pricing depends on your warehouse: we'll quote it once we've seen it.

The team.

Jaime Velasco

CEO · co-founder

Jaime Velasco

LinkedIn

Co-founder and former CEO of GoSupply.

Jesús Merino

CTO · co-founder

Jesús Merino

LinkedIn

Industrial engineer, UC3M. Teaches the robot to handle clothing: simulation, vision and grasping.

Jorge Pascual

COO · co-founder

Jorge Pascual

LinkedIn

Industrial engineer, UC3M. Operations and robot deployment.

  • Universidad Carlos III de Madrid

    Pro Impulsa Emprendimiento 2026AwardWatch the video

  • Alibaba.com CoCreate

    CoCreate London 2026Finalists

  • Instituto de la Ingeniería de España

    Young Engineers for a Better World 2026Second prize

  • NVIDIA Inception Program

    NVIDIA InceptionMember

  • Madrid Innovation · La Nave

    Incubation programMadrid City Council

Let's talk

Do you process returns? Let's talk.

We'll test it in your warehouse, with your returns.

  • Is this you?
  • E-commerce or e-commerce logistics
  • Returns that arrive in boxes
  • A sorting station
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Kling mockup · v35 page